Frequently Asked Questions
Everything you need to know about your multi-tool for geeks.
What is included in the Flipper Zero box?
Every Flipper Zero comes with the device itself, a USB-C charging cable, a quick-start guide, and a sticker pack. Please note that a microSD card is required for operation and is sold separately.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout. Please check your local customs regulations regarding radio-frequency devices before ordering.
What is your return policy for electronic devices?
We offer a 30-day return policy for unused and unopened devices in their original packaging. If the device is defective, please contact our support team within 14 days of receipt to initiate a warranty claim.
Is the Flipper Zero legal to own and use?
The Flipper Zero is a tool for educational purposes and penetration testing. While it is legal to own in most jurisdictions, users are responsible for complying with local laws and must not use the device for unauthorized access or illegal activities.
How do I update the firmware on my device?
You can update your Flipper Zero using the qFlipper desktop application (available for Windows, macOS, and Linux) or via the Flipper Mobile App over Bluetooth.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and select cryptocurrencies for secure checkout.